Bookkeeper/Sr Processor (Colombia)

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.

What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well‑being, ensuring you thrive both personally and professionally.

The Role

We are looking for a detail‑oriented and experienced Bookkeeper / Senior Processor to join our remote team. In this role, you will deliver cloud‑based, full‑charge bookkeeping services to a diverse portfolio of over 50 small business clients. You will manage day‑to‑day financial transactions, reconciliations, and journal entries, while providing excellent customer service through consistent communication and support.

The ideal candidate thrives in a fast‑paced, multi‑client environment, demonstrates exceptional attention to detail, and exhibits strong organizational and communication skills. This is a great opportunity for someone with an ownership mentality who is passionate about delivering excellence every day in a remote setting.

Location: Must be in Colombia – Remote.

Environment: Colombian and International Teams.

Language: Advanced English (B2+ – C1).

Timezone: Monday to Friday – 9:00 AM – 6:00 PM EST.

Contract: Non‑fixed Term Colombian Contract.

Requirements

• Relevant experience in bookkeeping or accounting, ideally in a multi‑client or remote environment.
• Strong understanding of accounting principles and financial record‑keeping.
• Excellent attention to detail and data entry accuracy.
• Proficient in QuickBooks Desktop (Pro, Premier, or Enterprise) and QuickBooks Online.
• Excellent customer service and communication skills—both written and verbal.
• Ability to manage multiple priorities and meet deadlines with minimal supervision.
• Strong problem‑solving skills and ability to identify and resolve discrepancies.
• High level of integrity, confidentiality, and professionalism in handling sensitive financial information.

Preferred

• Bachelor’s degree in Accounting, Finance, or a related field (or equivalent experience).
• Proficiency in additional accounting software such as Xero, NetSuite, or Sage.
• Familiarity with Microsoft Office tools including Word, Excel, and Outlook.
• Experience with payroll processing and tax reporting is a plus.
• Previous experience in a leadership or team coordination role.

Education

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience in bookkeeping or accounting).

Experience

• 3+ years of hands‑on experience in bookkeeping, accounting, or financial processing roles.
• Proven experience managing multiple clients simultaneously in a fast‑paced, remote or outsourced environment.
• Demonstrated experience delivering full‑charge bookkeeping services, including reconciliations, journal entries, and financial reporting.
• Prior experience working with U.S.‑based clients or international teams is highly desirable.

Skills

• Advanced proficiency in QuickBooks Desktop (Pro, Premier, Enterprise) and QuickBooks Online.
• Strong understanding of GAAP and core accounting principles.
• Excellent data entry accuracy and attention to detail.
• Strong analytical and reconciliation skills.
• Effective written and verbal communication skills in English.
• Microsoft Excel, Word, and Outlook.
• Ability to manage time effectively, prioritize tasks, and meet deadlines independently.
• Strong problem‑solving and critical‑thinking abilities.

Characteristics

• Highly organized, detail‑oriented, and process‑driven.
• Self‑motivated with a strong sense of ownership and accountability.
• Customer‑focused mindset with a commitment to service excellence.
• Adaptable and resilient in a dynamic, multi‑client environment.
• Collaborative team player with the ability to work independently.
• High level of integrity and discretion when handling confidential financial information.

Responsibilities

• Provide full‑cycle, outsourced bookkeeping for 50+ small business clients using cloud‑based accounting software.
• Respond to daily client and intercompany inquiries regarding financial data and reports.
• Ensure accuracy in data entry and transaction categorization across all accounts.

Financial Transactions & Reconciliations

• Record and allocate daily transactions into accounting software, including manual data entry when necessary.
• Reconcile bank accounts, credit card accounts, accounts payable, and accounts receivable regularly and accurately.
• Create journal entries and ensure proper documentation of all financial adjustments.

Customer Service & Communication

• Deliver responsive and professional client service, addressing financial questions and concerns in a timely manner.
• Maintain proactive and consistent communication with clients and internal teams to build strong relationships.
• Support cross‑functional collaboration to resolve issues and ensure a smooth client experience.

Process Improvement & Compliance

• Assist in identifying discrepancies in financial records and proactively resolve issues.
• Maintain accurate, compliant, and confidential financial records in line with accounting standards and company policies.
• Contribute to process improvements that enhance efficiency and accuracy in bookkeeping operations.
• Provide mentorship and support to junior team members as needed.
• Work independently while contributing to a collaborative and high‑performance team culture.