Job Description
Job Description:
We are hiring for enthusiastic and dedicated individuals for the International Voice Process at our BPO Call Center. If you have excellent communication skills and a passion for delivering exceptional customer service, this is the perfect opportunity for you!
Responsibilities:
- Handle inbound/outbound calls from international customers.
- Provide high-quality customer service and resolve issues in a timely manner.
- Follow processes and guidelines to ensure customer satisfaction.
- Maintain a positive and professional attitude while interacting with customers.
- Meet daily, weekly, and monthly targets.
Requirements:
- Excellent communication skills in English (both verbal and written).
- A passion for customer service and problem-solving.
- Ability to work in night shifts (if required).
- Prior experience in a BPO or c...
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