Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a BPO Customer Care Associate to join our team in Manila City, National Capital Region (PH-00), Philippines (PH).
**Roles & Responsibilities:**
+ These individuals have a working knowledge of one technical skill.
+ They work on routine and non routine matters.
+ They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance. • They may regularly interact with customers and first line management.
+ Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.
+ Ensures accurate and timely completion of transactions to meet or exceed client SLAs.
...
We are currently seeking a BPO Customer Care Associate to join our team in Manila City, National Capital Region (PH-00), Philippines (PH).
**Roles & Responsibilities:**
+ These individuals have a working knowledge of one technical skill.
+ They work on routine and non routine matters.
+ They handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance. • They may regularly interact with customers and first line management.
+ Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.
+ Ensures accurate and timely completion of transactions to meet or exceed client SLAs.
...
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