Job Description
**Position's General Duties and Tasks**
**In these roles you will be responsible for:**
+ Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
+ Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
+ Analyzing medical insurance claims for quality assurance
+ Resolving moderately routine questions following pre-established guidelines
+ Performing routine research on customer inquiries.
+ Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
**Requirements for this role include:**
+ Ability to work regularly scheduled shifts from Monday-Friday according to US time.
+ High school diploma
+ 1+ year(s) of experience usin...
**In these roles you will be responsible for:**
+ Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
+ Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
+ Analyzing medical insurance claims for quality assurance
+ Resolving moderately routine questions following pre-established guidelines
+ Performing routine research on customer inquiries.
+ Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
**Requirements for this role include:**
+ Ability to work regularly scheduled shifts from Monday-Friday according to US time.
+ High school diploma
+ 1+ year(s) of experience usin...
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