Job Description

Role Responsibilities:

  • Provide customer assistance through phone, email, and chat.
  • Resolve customer inquiries and perform troubleshooting for issues.
  • Maintain up-to-date product knowledge to ensure customer satisfaction.
  • Escalate intricate problems to senior support teams as needed.

Key Deliverables:

  • Efficient resolution of customer inquiries across multiple channels.
  • High customer satisfaction scores through effective support.
  • Accurate and current product information provided to customers.
  • Timely escalation of complex issues for prompt resolution.


Skills Required
Customer Support, International Call Center, Customer Care, International Voice Process

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