Job Description
Roles and Responsibilities
- Provide customer service support to clients through various channels such as email, chat, and non-voice processes.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Work on international BPO projects with 24x7shifts
- Participate in blended process operations where both voice and non-voice tasks are handled.
- Possess good communication skills with ability to work under pressure.
Skills Required
Customer Interaction, Query Resolution, Problem-solving, Collaboration, International
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