BPO-Operations Manager

Job Description:
UST is looking for a BPO Operations manager to work with one of the leading Healthcare company in US. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal candidate must possess excellent written and verbal communication skills with the ability and knowhow to collaborate effectively with domain experts.
Competencies, Knowledge and Skills:
Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment
Strong interpersonal skills including excellent written and verbal communication skills; listening and critical thinking; presentation skills, facilitation skills
Ability to establish effective working relationships with stakeholders at all different levels
Flexibility during organizational and/or business changes
Ability to manage multiple projects or tasks while demonstrating a sense of urgency
Effective pr...