BPO Team Lead

Position Overview:

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

In this role, the associate would be responsible for meeting all assigned goals including production, quality, attendance, Training Test and also need to contribute towards process improvements.

In addition to the above, needs to support the Team Lead/Supervisor for different set of Daily, Weekly and Monthly Reports.

Also, needs to part of clarifications through emails and calls.

Clients Business problem to solve?

Our Client is one of Leading Health Plan in US providing serv...