Job Title: BPO Team Lead

Location: Mumbai, India

Experience: Minimum 2 years of overall experience, with a minimum of 6 months in team management and escalation handling.

Job Type: Full-time

About Us: We are a leading Business Process Outsourcing (BPO) company dedicated to delivering high-quality services across various industries. Our commitment to exceptional customer experiences and innovative solutions sets us apart in the industry.

Job Description:

We are seeking a BPO Team Lead to oversee and lead a team of customer service representatives. The ideal candidate will have at least 2 years of experience in the BPO industry, with a proven track record in team management and escalation handling.

Responsibilities:

• Te...