BPO Team Leader (CDO Onsite)

Job Summary

We are looking for a skilled Team Leader who will assist in guiding and managing our team. Your goal will be leading by setting a good example and engaging the team to help it achieve its goals. Include daily supervision, management, and motivation of team members. We expect you to be a capable leader with excellent communication skills.

Job Description

• You should be proactive in order to ensure effective collaboration and optimize team operations. Set clear team goals and motivate team members.
• Help to setup an inspiring team environment with an open communication culture.
• Oversee daily operations, delegating tasks and setting deadlines.
• Discover training needs and provide coaching.
• Interact with team members to receive their feedback and help resolve any problems.
• Supervise team performance and prepare reports on its metrics.
• Encourage high performance, creativity, ...