Job Description

Good Verbal/written communication. Good analytical/computer skills (Excel skills, email writing)

Analyze/Review data and research in various systems and tracking tools.

Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems.

Assess and resolve non-standard and standard issues or problems.

Seek advice and escalate issues when faced with tasks/problems outside the scope of the work Role & responsibilities.

  • Skills Required
  • Customer service
  • excel
  • email process
  • chat process
  • Experience
  • 0-1 year .

Skills Required
Chat Process, Email Services, Excel, Customer Services, Non Voice

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