Job Description

Your new company
One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Customer Service official at North Dublin.

Your new role
You will be tasked in greeting and engaging with customers on banking hall floor – enquiring as to their needs. Guiding customers to the appropriate self-service options – mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required. Handling basic queries and complaints – directing to senior staff as required. Engaging with customers using iPads, updating customer information and sales needs.

  • Customer Service experience, high standard of service and demonstrated awareness of the importance of same
  • Resilient and hard-working – busy work environment
  • Good communication and interpersonal skills – ability to work as part of a team in a busy bra...

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