Job Description

Your new role

As a Branch General Manager at DFS, youll lead your team to deliver an exceptional customer experience while driving the success and performance of your store. You'll create a positive, welcoming space where customers feel at home and colleagues are supported to grow and thrive.

This is a hands-on leadership role where youll inspire your team, make smart commercial decisions, and champion our values: Think Customer, Be Real, and Aim High.

What you'll be doing

  • Leading your team to deliver a seamless customer experience.
  • Using customer feedback and performance data to continuously raise the bar.
  • Owning your stores financial and operational performance from sales targets to safety and compliance.
  • Creating a fun, inclusive, and high-performing team culture where everyone feels valued.
  • Coaching and developing your team through regular one-to-ones, training, and growth plans.
  • Bri...

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