Job Description
Work with management in establishing growth, sales, and profit objectives for the Gold Loan department;
provide input to these objectives and to the manner in which performance will be measured and
controlled.
β Ensure training & development of all Gold Loan Staffs
β Ensuring basic operational hygiene, while following product guidelines & laid-down process
β Oversee the proper security & storage of Gold packets
β Ensuring optimum customer service.
β Maintain current knowledge of the guidelines of the Reserve Bank of India and all other regulatory
authorities relating to Gold Loan operations
β Ensure that all reporting and management information is provided on a timely basis to the higher
management
β Conduct regularly scheduled sales and customer service meetings; actively encourages staff to build
customer relationships
β Regular Branch Visit , DSC & active participation in all kind of promotional & marketing activities.
β Implement strategies to achieve financial targets and qualitative goals assigned to the branch as part of
Bankβs overall strategic plan
β Review Gold Loan Valuers performance throughout the probationary period and on an annual basis
thereafter. Supervising assayerβs daily activity
β Develop forecasts, financial objectives and business plans
β Performing such other tasks as maybe assigned by the Management
β Replying to concurrent Audit
β Tracking Margin Money scenarios & ensuring collection of all Overdue
β Organizing Auction of Gold Loan , as per requirement
β Ensure to achieving the disbursement , booksize and collection target month on month.
β Ensuring timely renewal of Gold Loan, A/Cβs, thus arresting portfolio erosion and Any other duties as may be
assigned
2
β Supervision of Valuation process
β Need to actively engage in implementation of the New Gold Loan System.
provide input to these objectives and to the manner in which performance will be measured and
controlled.
β Ensure training & development of all Gold Loan Staffs
β Ensuring basic operational hygiene, while following product guidelines & laid-down process
β Oversee the proper security & storage of Gold packets
β Ensuring optimum customer service.
β Maintain current knowledge of the guidelines of the Reserve Bank of India and all other regulatory
authorities relating to Gold Loan operations
β Ensure that all reporting and management information is provided on a timely basis to the higher
management
β Conduct regularly scheduled sales and customer service meetings; actively encourages staff to build
customer relationships
β Regular Branch Visit , DSC & active participation in all kind of promotional & marketing activities.
β Implement strategies to achieve financial targets and qualitative goals assigned to the branch as part of
Bankβs overall strategic plan
β Review Gold Loan Valuers performance throughout the probationary period and on an annual basis
thereafter. Supervising assayerβs daily activity
β Develop forecasts, financial objectives and business plans
β Performing such other tasks as maybe assigned by the Management
β Replying to concurrent Audit
β Tracking Margin Money scenarios & ensuring collection of all Overdue
β Organizing Auction of Gold Loan , as per requirement
β Ensure to achieving the disbursement , booksize and collection target month on month.
β Ensuring timely renewal of Gold Loan, A/Cβs, thus arresting portfolio erosion and Any other duties as may be
assigned
2
β Supervision of Valuation process
β Need to actively engage in implementation of the New Gold Loan System.
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