Job Description

Work with management in establishing growth, sales, and profit objectives for the Gold Loan department;

provide input to these objectives and to the manner in which performance will be measured and

controlled.

● Ensure training & development of all Gold Loan Staffs

● Ensuring basic operational hygiene, while following product guidelines & laid-down process

● Oversee the proper security & storage of Gold packets

● Ensuring optimum customer service.

● Maintain current knowledge of the guidelines of the Reserve Bank of India and all other regulatory

authorities relating to Gold Loan operations

● Ensure that all reporting and management information is provided on a timely basis to the higher

management

● Conduct regularly scheduled sales and customer service meetings; actively encourages staff to build

customer relationships

● Regular Branch Visit , DSC & active participation in all kind of promotional & marketing activities.

● Implement strategies to achieve financial targets and qualitative goals assigned to the branch as part of

Bank’s overall strategic plan

● Review Gold Loan Valuers performance throughout the probationary period and on an annual basis

thereafter. Supervising assayer’s daily activity

● Develop forecasts, financial objectives and business plans

● Performing such other tasks as maybe assigned by the Management

● Replying to concurrent Audit

● Tracking Margin Money scenarios & ensuring collection of all Overdue

● Organizing Auction of Gold Loan , as per requirement

● Ensure to achieving the disbursement , booksize and collection target month on month.

● Ensuring timely renewal of Gold Loan, A/C’s, thus arresting portfolio erosion and Any other duties as may be

assigned

2

● Supervision of Valuation process

● Need to actively engage in implementation of the New Gold Loan System.

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