Job Description
• Ensure proper handholding and timely/continues training of the team.
Encourage acquiring and sharing of knowledge by team member and
proactively participate in knowledge sharing for the development of business
and career progression of team. Be a role model for subordinates and peer
group.
• Achieve branch targets and ensure profitability of the unit. Ensure quality of
business and operational efficiency through process adherence.
• Maintain regular & continuous relationship with existing and potential
customers; constant study of the market and identify market trends to –aid
innovation and /or to meet the need(s) of customers by up-sell/cross-sell of
products. Initiate, implement/coordinate and participate in marketing for
achieving the above.
• Achieve customer delight through efficient customer service. Retain ex...
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