Job Description

What you will accomplish with us:

  • Provide an outstanding customer service;
  • Process orders and quotations using different methods and support inside sales team with quotation requests;
  • Manage all incoming phone calls in a professional manner;
  • Source parts and/or equipment in collaboration with buying groups and suppliers;
  • Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
  • Build sustainable customer relationships and trust with customers account through open communication;
  • Follow company guidelines, policies and procedures;
  • Address customer's concerns and offer the best solution to solve the problem in a timely manner;
  • Conduct physical inventory and maintain inventory accuracy and cleanliness;
  • Various other related duties including on-call duties to support the branch as assigned by supervisor;
  • Ability to lift or move heavy...

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