Branch Service Incharge

Position: Branch Service Incharge

Location: Madurai

Key Responsibilities:

• Perform battery testing and diagnosis as per company SOPs using approved instruments.
• Support warranty evaluation, certification, and timely claim processing.
• Supervise, guide, and train service technicians and dealer staff on correct service practices.
• Manage battery movement, records, and stock coordination at service stations and in the field.
• Visit dealer premises and customer locations for service support, battery checking, and complaint resolution.
• Ensure service station and dealer infrastructure hygiene, safety, and compliance standards.
• Monitor service TAT, warranty risk, and adherence to company policies.
• Support failed battery analysis...