Job Description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

  • Deliver on-site and remote support for hardware, software, and infrastructure at branch locations
  • Troubleshoot end-user issues with applications, connectivity, VPNs, and more
  • Support and maintain in-house and third-party software, including market data applications
  • Act as escalation point for Helpdesk issues; collaborate with Network Services and global support teams
  • Maintain ticketing records, documentation, and ensure policy compliance
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