Job Description

The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch’s financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They should maintain good relations with the key account holders of the Bank to ensure deepening of accounts and thus generating revenue.

Key Responsibilities

  • Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the bank’s objectives
  • Prepare the plan for the growth of branch business in consultation with the Cluster Head
  • Implement the plan through the Branch team so as to achieve the top line goals
  • Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business.
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