Job Description
About Muun Home
Muunhome.com is a design-first home brand blending European minimalism with Indian colours, textures, and craftsmanship. We focus on original designs, small-batch production, and thoughtful collaborations — creating products that feel warm, modern, and deeply personal for modern Indians.
As founders, we are hands-on and deeply involved in product, design, and brand.
See our Instagram Page: WM3 OWx1 NWZn
You’ll be the first human customers speak to and meet—in our showroom, on calls, and chats - whats App, Instagram, and email. Your role is to help people understand our products, feel confident in their choices, and enjoy the process of buying from Muun Home. The role is for someone who enjoys real conversations who can be the Muun Home voice—calm, considered, and design-aware. You get a first hand sense of how customers feel when they see our products - which is the most crucial data point for success of any business.
What you’ll do
Turn genuine interest into sales—without pushing or overselling
Talk to customers with warmth, clarity, and honesty
Help people choose products that suit their homes, gifting needs, or projects
Handle individual orders, bulk purchases, and corporate gifting enquiries
Support customisation requests, timelines, and special requirements
Follow up thoughtfully with interested customers (no spam, no pressure)
Coordinate with the internal team on orders and special requests
Be the Muun Home voice—calm, considered, and design-aware
Key Responsibilities:
Conversion, Customer Support & Conversations
Convert inquiries into sales through friendly, consultative conversations
Handle customer queries across Whats App, Instagram, website chat, email, and marketplace
Guide customers on product details, usage, care, and styling
Marketplace/B2 B Growth Support
Help monitor ratings, reviews, and customer feedback
Support listing updates, offers, and basic catalogue hygiene
Work on B2 B and gifting enquiries
Events & On-Ground Brand Activities
Assist with pop-ups, exhibitions, flea markets, and brand events
Support product setup, customer interactions, and sales at events
Help capture customer feedback and insights from on-ground interactions
Who this role is for
You believe sales should feel helpful, not transactional
You communicate clearly and kindly in writing
You enjoy helping people make decisions
You appreciate good design, craftsmanship, and detail
You’re comfortable balancing multiple conversations at once
This role is for someone who values trust, aesthetics, and human connection—and wants to be part of a brand that does too.
If this sounds like you—or someone you know—we’d love to connect.
Apply on or reach out via DM
#Immediate Hiring #Hiring Now #Brand Concierge #Customer Experience #Design Jobs #D2 C #Muun Home #Indian Design #Startup Hiring
Muunhome.com is a design-first home brand blending European minimalism with Indian colours, textures, and craftsmanship. We focus on original designs, small-batch production, and thoughtful collaborations — creating products that feel warm, modern, and deeply personal for modern Indians.
As founders, we are hands-on and deeply involved in product, design, and brand.
See our Instagram Page: WM3 OWx1 NWZn
You’ll be the first human customers speak to and meet—in our showroom, on calls, and chats - whats App, Instagram, and email. Your role is to help people understand our products, feel confident in their choices, and enjoy the process of buying from Muun Home. The role is for someone who enjoys real conversations who can be the Muun Home voice—calm, considered, and design-aware. You get a first hand sense of how customers feel when they see our products - which is the most crucial data point for success of any business.
What you’ll do
Turn genuine interest into sales—without pushing or overselling
Talk to customers with warmth, clarity, and honesty
Help people choose products that suit their homes, gifting needs, or projects
Handle individual orders, bulk purchases, and corporate gifting enquiries
Support customisation requests, timelines, and special requirements
Follow up thoughtfully with interested customers (no spam, no pressure)
Coordinate with the internal team on orders and special requests
Be the Muun Home voice—calm, considered, and design-aware
Key Responsibilities:
Conversion, Customer Support & Conversations
Convert inquiries into sales through friendly, consultative conversations
Handle customer queries across Whats App, Instagram, website chat, email, and marketplace
Guide customers on product details, usage, care, and styling
Marketplace/B2 B Growth Support
Help monitor ratings, reviews, and customer feedback
Support listing updates, offers, and basic catalogue hygiene
Work on B2 B and gifting enquiries
Events & On-Ground Brand Activities
Assist with pop-ups, exhibitions, flea markets, and brand events
Support product setup, customer interactions, and sales at events
Help capture customer feedback and insights from on-ground interactions
Who this role is for
You believe sales should feel helpful, not transactional
You communicate clearly and kindly in writing
You enjoy helping people make decisions
You appreciate good design, craftsmanship, and detail
You’re comfortable balancing multiple conversations at once
This role is for someone who values trust, aesthetics, and human connection—and wants to be part of a brand that does too.
If this sounds like you—or someone you know—we’d love to connect.
Apply on or reach out via DM
#Immediate Hiring #Hiring Now #Brand Concierge #Customer Experience #Design Jobs #D2 C #Muun Home #Indian Design #Startup Hiring
Apply for this Position
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