Brand Implementation & Quality Management Intern

Role Purpose

The Brand Implementation & Quality Management role is responsible for supporting the consistent execution of brand standards, quality frameworks, and guest experience initiatives across the hotel portfolio, with a focus on pre-opening brand setup. The role works closely with cross-functional teams to ensure audit readiness, SOP alignment, quality tracking, and smooth brand onboarding for new hotels, while supporting strategic projects and guest experience priorities.

Key Responsibilities

Brand Audits & Compliance

• Assist in planning, scheduling, and coordinating brand and quality audits across the hotel portfolio.
• Support audit documentation, evidence collection, corrective action tracking, and follow-ups with hotels.
• Maintain audit trackers and ensure timely closure of action items to meet brand compliance standards.

SOP Development & Execution

• Support the ...