Job Description
Role Objective:
Own the brand voice, messaging, and content strategy across multiple locations. You’ll create social content that drives follower growth, engagement, and inquiries/bookings through strong storytelling + performance thinking.
Key Responsibilities:
1. Strategy & Planning
- Build monthly content calendars with clear themes, campaigns, and growth goals
- Plan promotions, seasonal events, memberships, and partnerships
- Maintain a strong content mix (reels, carousels, stories, UGC, testimonials, influencer collabs)
- Track trends and translate them into brand-aligned content ideas
2. Copywriting & Creative Direction
- Write high-performing copy for reels, carousels, stories, and campaigns
- Create hooks, captions, CTAs, and on-screen text direction
- Finalize hashtags and messaging for each post
- Collaborate with design/video teams using clear creative briefs
3. Community & Growth
- Drive organic growth via engagement strategies + trend participation
- Support influencer/community collaborations and cross-promotions
- Write DM reply templates and engagement prompts (polls, Q&As, quizzes)
4. Reporting & Optimization
- Track reach, engagement, saves, shares, followers, clicks, DMs
- Deliver monthly insights: wins, learnings, and next-month recommendations
- Monitor competitors and identify differentiation opportunities
5. Collaboration
- Align with paid ads + SEO teams for consistent messaging
- Participate in weekly syncs for planning and performance review
KPIs (Per Location):
- +1,000 net followers/month
- 50K+ views on key reels
- 10%+ engagement rate
- 20% MoM reach growth
- 100% on-time posting
- Trackable inquiries/bookings via link clicks + DMs
Tools:
Meta Business Suite, Later, Canva, Google Drive, Asana, Sheets/Looker Studio
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