Job Description
Purpose:Serve as a key leader responsible for elevating the customer experience, cultivating an engaged and high-performing team, and driving brand growth through strategic sales initiatives, operational excellence, and alignment with company standards
Key Responsibilities:
Customers
Promote quality customer service among staff by acting as a positive role model.Address and resolve customer inquiries or concerns and/or seek appropriate assistance from other management or staff as required.Assist in providing proper counter coverage based on business needs People
Foster a positive and inclusive team culture, ensuring staff feel valued and supported.Conduct regular team meetings to provide updates, training, and motivation.Implement effective conflict resolution strategies, addressing workplace issues fairly and professionally.C...
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