Business Analyst - 2797

POSITION: Business Analyst

LOCATION: Kuala Lumpur

Scope of Service

The Business Analyst will be responsible for analysing, defining, and documenting business processes and requirements related to Retail Applications mainly focusing on the petrol subsidy program. This role requires collaboration with stakeholders, understanding multiple application integrations, and ensuring compliance with governmental policies.

Expected of Service

• Collaborate with stakeholders to gather and document functional and non-functional requirements.
• Translate business needs into detailed technical specifications for development teams.
• Develop process flows, business logic diagrams, and user journey maps related to the petrol subsidy program.
• Identify process inefficiencies and recommend optimizations.
• Work with technical teams to ensure seamless integration between multiple applications (POS systems, digital payme...