Job Description

  • Major responsibilities –
  • • Conduct secondary research and reports of different kinds.
  • • Perform functionality validation of the solution and check whether all functionalities are successfully implemented.
  • • Communicate regularly with business users and technical staff to ensure issues (if any) are resolved in a timely manner.
  • • Learn the internal business applications, their structure, functionality and technology in detail
  • • Assist in training procedures and documentation for end users.
  • • Effectively interact with other members of the team.
  • • Other duties as assigned.
  • Necessary Skills –
  • • Ability to multitask by working with multiple initiatives
  • • Social media and tech-savvy
  • • Able to interact with IT and business customers to elicit requirements
  • • Able to do impact and gap analysis
  • • Excellent written and verbal communication skil...

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