Business Analyst (AI)

Contract Business Analyst

We’re looking for an experienced Contract Business Analyst to support the design and delivery of AI chatbot and process automation solutions. Our client has seen a sharp rise in email enquiries and needs to reduce the time burden on internal teams through automated workflows and AI-driven responses. You’ll gather requirements, map processes, define user journeys, and work closely with technical teams to implement scalable solutions. Strong stakeholder management and experience with automation/AI tools is essential.

The role has been deemed outside IR35 and the work will dictate the amount of onsite required.