Job Description
Key Skills Business Analysis and Product management skill with SQL JIRA ServiceNow GitHub Data Analysis Product Management Solution Engineering Code Review Secondary Python
Role Summary
Lead support and management of Ad Sales Affiliate Sales applications ensuring high availability performance and compliance Drive incident change and release management while collaborating with client teams and vendors
Responsibilities
Provide L2L3 support for Ad Sales systems resolve incidents requests and enhancements
Manage ServiceNowJIRA tickets troubleshooting and escalation
Coordinate with client teams for change requests releases and DRBCP planning
Perform software installations upgrades performance tuning and capacity planning
Support testing requirement analysis and documentation
Oversee release deployments and environment maintenance from dev to prod
Collaborate with stakeholders for billing reporting and compliance
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