Job Description

Job Title: Business Analyst – MS Dynamics 365 (Healthcare)

Experience: 7–9 Years

Domain: Healthcare

Location: Bangalore or Hyderabad

Work Model: Hybrid

Work Environment: Agile


Job Summary

We are seeking a seasoned Business Analyst with ~7 years of experience, specializing in Microsoft Dynamics 365 and healthcare domain . The role involves bridging business needs with technical solutions in an Agile environment, ensuring MS D365 implementations aligned with healthcare standards.


Key Responsibilities

  • Gather, analyze, and document business & functional requirements
  • Act as liaison between business users and technical teams for MS D365
  • Participate in Agile ceremonies (planning, grooming, stand-ups, reviews)
  • Write user stories, acceptance criteria, and manage backlogs (JIRA/Azure DevOps)
  • Perform gap analysis and recommend process improvements
  • Support UAT , training, and change management
  • Ensure compliance with HIPAA, HL7, FHIR
  • Drive automation using MS D365 features

Required Skills & Qualifications

  • Bachelor’s degree in relevant field
  • 7–9 years as Business Analyst (Healthcare)
  • 3–5 years hands-on MS Dynamics 365 (CE/F&O)
  • Agile experience
  • Healthcare workflows, data standards & compliance
  • Tools: JIRA, Azure DevOps, Confluence, Visio, Power BI, MS Office
  • Strong communication & stakeholder management

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