Business Analyst

Job Summary: <div winautomationvisibilitylandmark="true"><br winautomationvisibilitylandmark="true" /> The Senior Business Analyst will support product initiatives, collaborate with stakeholders, and apply technical proficiency across the Software Development Life Cycle. This role involves requirements elicitation, solution analysis, process modeling, user story elaboration, and creating business architecture artifacts. The analyst will also validate test strategies, support implementation, and assist with troubleshooting.</div> <div winautomationvisibilitylandmark="true"> </div> <div winautomationvisibilitylandmark="true">Location:Ontario, Canada</div> <div winautomationvisibilitylandmark="true"> </div> <div winautomationvisibilitylandmark="true">Responsibilities: <div winautomationvisibilitylandmark="true"><br winautomationvisibilitylandmark="true" /> - Participate in creating business process, solution, and architecture documentation.<br winautomationvisibilitylandmark="true" /> - Support change management, service transition, and operation planning.<br winautomationvisibilitylandmark="true" /> - Assist with troubleshooting production issues and support day-to-day operations.<br winautomationvisibilitylandmark="true" /> - Liaise with business partners to analyze complex problems and understand business goals.<br winautomationvisibilitylandmark="true" /> - Support QA team testing activities, including test strategy, user acceptance testing, and training.</div> <div winautomationvisibilitylandmark="true"> </div> <div winautomationvisibilitylandmark="true">Required Skills & Certifications: <div winautomationvisibilitylandmark="true"><br winautomationvisibilitylandmark="true" /> - 8+ years of experience as an IT Business Analyst supporting medium- to large-scale projects.<br winautomationvisibilitylandmark="true" /> - 5+ years of hands-on experience collaborating with business stakeholders in functional design sessions.<br winautomationvisibilitylandmark="true" /> - 5+ years of experience providing first-level triage support to business and technical SMEs.<br winautomationvisibilitylandmark="true" /> - Experience as a Scrum Master with practical application of Agile practices.<br winautomationvisibilitylandmark="true" /> - Strong knowledge of Agile methodologies (Scrum/Kanban).<br winautomationvisibilitylandmark="true" /> - Proficient in Agile project work-tracking tools, including Azure DevOps and JIRA.<br winautomationvisibilitylandmark="true" /> - Experience developing Business Architecture and System Requirements Documents.<br winautomationvisibilitylandmark="true" /> - Familiarity with traceability matrices, client-centric approaches, and Agile delivery practices.<br winautomationvisibilitylandmark="true" /> - Hands-on experience designing web user interfaces and creating mockups using tools such as Figma.</div> <div winautomationvisibilitylandmark="true"> </div> <div winautomationvisibilitylandmark="true">Preferred Skills & Certifications: <div winautomationvisibilitylandmark="true"><br winautomationvisibilitylandmark="true" /> - Hands-on experience developing user interface requirements.<br winautomationvisibilitylandmark="true" /> - Experience working on large systems implementation projects.<br winautomationvisibilitylandmark="true" /> - Knowledge and experience in building documentation towards production readiness.<br winautomationvisibilitylandmark="true" /> - Experience working in Government or Public Sector organizations.</div> <div winautomationvisibilitylandmark="true"> </div> <div winautomationvisibilitylandmark="true">Special Considerations: <div winautomationvisibilitylandmark="true"><br winautomationvisibilitylandmark="true" /> - This position is onsite.</div> <div winautomationvisibilitylandmark="true"> </div> <div winautomationvisibilitylandmark="true">Scheduling:<br winautomationvisibilitylandmark="true" /> - 7.25 hours per day, Monday to Friday, between 8:00 AM and 5:00 PM.<br winautomationvisibilitylandmark="true" /> </div> </div> </div> </div> </div>