Business Analyst

Job Description

Experience - 5 to 10years

Location - Bangalore/Hyderabad/Chennai/Noida

Notice Period - Immediate to 60 days

Business Analyst – Customer Journey Mapping

We are looking for a Business Analyst with strong expertise in Customer Journey Mapping (CJM) to support our Data Product team.

Key Responsibilities:

• Work closely with the data product team to understand requirements, leveraging strong data interpretation and transformation skills.
• Analyze large datasets to derive customer insights.
• Map and optimize end‑to‑end customer journeys; experience in commercial lending is a plus.
• Support large customer migration programs, including analysis, E2E roadmap creation, and migration event coordination.

Must‑Have:

• Customer Journey Mapping experience.