Job Description
Business Analyst, CRM & Onboarding Transformation - Global Private Banking
Brand: HSBC
Area of Interest:
Location:
Central, Hong Kong Island, HK
Work style: Hybrid Worker
Date: 3 Feb 2026
We are currently seeking a high calibre professional to join our team as a **Business Analyst, Business Analyst, CRM & Onboarding Transformation.**
**In this role you will:**
+ Collaborate with relationship managers, client onboarding teams and product owners to map current-state CRM usage and onboarding processes, identifying pain points, bottlenecks and opportunities for automation and digitalisation.
+ Gather and document detailed business requirements for CRM enhancements (e.g., client data integration, workflow automation, real-time reporting) and revamped onboarding journeys, creating user stories, process flows and functional s...
Brand: HSBC
Area of Interest:
Location:
Central, Hong Kong Island, HK
Work style: Hybrid Worker
Date: 3 Feb 2026
We are currently seeking a high calibre professional to join our team as a **Business Analyst, Business Analyst, CRM & Onboarding Transformation.**
**In this role you will:**
+ Collaborate with relationship managers, client onboarding teams and product owners to map current-state CRM usage and onboarding processes, identifying pain points, bottlenecks and opportunities for automation and digitalisation.
+ Gather and document detailed business requirements for CRM enhancements (e.g., client data integration, workflow automation, real-time reporting) and revamped onboarding journeys, creating user stories, process flows and functional s...
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