Business Analyst

PTSB is one of Ireland's leading retail and SME banks, with an innovative range of products and services powered through an evolving digital landscape, our focus is centred on ensuring we deliver what our customers, colleagues and communities need to be successful. As a Business Analyst within the Digital Identity Management domain at PTSB, you will play a key role in supporting the delivery and optimisation of digital identity solutions, including Identity Verification (ID&V) and the EU Digital ID initiative. Reporting to the Product Owner for Digital Identity Management, you will collaborate across business, risk, compliance, and technology teams to gather requirements, analyse processes, and ensure solutions meet business needs, regulatory standards, and customer expectations. Support the development and enhancement of digital identity capabilities across customer journeys. Ensure business requirements are clearly defined, documented, and translated into effective product and operat...