Job Description
**What you'll be doing**
- Partner closely with various Zendesk organizations to turn short and long-term business needs into high quality, scalable, secure systems to enable Zendesk’s critical initiatives.
- Develop positive relationships with business partners. Understand their goals, workflows, and processes. Use your deep system knowledge to drive system strategy/vision, design, and implementation to mutually beneficial ends.
- Work in partnership with management and business partners to prioritize and shape our team’s roadmap and long-range planning.
- Assist with system improvement projects from design through implementation and support. The individual in this role will be working directly with users to collect requirements, implement, test and deploy new features on a periodic basis.
- Identify manual processes and problems for both the business and the employees who use Enterprise-Wide Applications and work to determine solutions.
- Support our Global Service ...
- Partner closely with various Zendesk organizations to turn short and long-term business needs into high quality, scalable, secure systems to enable Zendesk’s critical initiatives.
- Develop positive relationships with business partners. Understand their goals, workflows, and processes. Use your deep system knowledge to drive system strategy/vision, design, and implementation to mutually beneficial ends.
- Work in partnership with management and business partners to prioritize and shape our team’s roadmap and long-range planning.
- Assist with system improvement projects from design through implementation and support. The individual in this role will be working directly with users to collect requirements, implement, test and deploy new features on a periodic basis.
- Identify manual processes and problems for both the business and the employees who use Enterprise-Wide Applications and work to determine solutions.
- Support our Global Service ...
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