Business Analyst

Overview  The role of the Business Analyst in the Retirement Solutions area is to identify the requirements from a technical and administration perspective and document these for new schemes to be successfully deployed to our administration platform. This includes all systems including registry, satellite, Reporting and Letters. Key Accountabilities and main responsibilities Strategic Focus

Provide technical expertise to, investigate, analyse and resolve detailed and complex enquires to ensure a superior client experience;

Complete task allocated by the lead/ project manager to prevent, early detect and resolve complex data/product related issues 

Execute plans to ensure the quality of products are maintained to the satisfaction of our clients as per each Scheme’s business rules 

Participate in investigations and design effort on projects / enhancements

Participate in identifying and executing business improvements in line with the ...