BUSINESS ANALYST (HYBRID)

Overview

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Responsibilities

• Lead the creation and review of business and system processes to enable effective and efficient administration of group health & dental benefits and/or life & disability benefits.
• Business contact for IT and clients/partners for system-related issues.
• Liason between clients and internal departments for service and change management.
• Key business contact in the development and testing of system initiatives and changes including managing system problems.
• Development of complex reporting, analysis, and reconciliation of data including report design and creation.
• Project leader for systems and process reviews supporting enhancements, productivity improvements and efficiencies relating to administration.
• Development of business cases/use c...