Job Description
Responsibilities
- Planning and designing business processes
- Assist in formulating recommendations to improve and support business activities
- Work on system designs and business architecture
- Collaborate with development and system SMEs
- Support Development and Quality Assurance efforts as needed
- Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces
- Documenting business requirements and specifications
- Ensure that all details around product development are captured in documents and stored in a structured format
- Identify improvement opportunities in the product for improved customer experience
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