Business Analyst II

Business Analyst II supports AI and Automation initiatives across Business Units by assisting in the analysis, documentation, and testing of business processes and IT solutions. Guided by the Senior OPEX Manager, this role contributes to the successful delivery of projects aligned with organizational goals for efficiency, quality, and innovation.







Accountabilities:

+ Document before and after process maps during current state analysis and process discovery sessions

+ Pipeline Management and Qualification of AI and Automation projects

+ Analyze and document business requirements and workflows

+ Develop system specifications, process flows, and data conversion strategies

+ Create user documentation for technical and functional use

+ Adhere to established processes, protocols, and quality standards

+ Manage stakeholder expectations and esc...