Job Description
Position-Business Analyst
Location-Allentown, PA or Houston, TX
Job Description
The IT Business Analyst acts as a liaison between business stakeholders and technical teams, focusing on application support and enhancement for critical Oil & Gas systems. This role ensures smooth operations of enterprise applications, identifies improvement opportunities, and supports digital transformation initiatives. Key Responsibilities
Requirements Gathering & Documentation-Collaborate with business units to capture functional and technical requirements for application support and enhancements. Application Support & Incident Management-Provide Level 2/3 support for enterprise applications (., Pipeline Scheduler, SCADA, OSI PI, ETRM (Rightangle) systems). Troubleshoot issues, analyze root causes, and ensure timely resolution. Process Optimization & Automation-Identify inefficiencies in IT and OT workflows;...
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