Job Description

Position Summary:

The Business, Project Delivery and Process Improvement Specialist is responsible for analyzing the requirements and requests from the business as well as identifying and assessing change needs. Capture and document requirements, analyze the impact of changes and supports the business throughout the implementation process.

Essential Duties and Responsibilities:

  • Process mapping and identifying non-value added steps to create lean processes
  • Creation of test cases, testing and drafting of user stories
  • Business requirements documentation
  • Understand and document current business procedures and identify areas for improvement
  • Identify opportunities, develops recommendations and propose solutions and present business case to management and key stakeholders
  • Strengthen and enhance internal processes to make it more efficient and effective
  • Responsible for on-going review ...

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