Job Description

Job Description – Business Analyst (P&C Insurance – Billing & Claims)

We are hiring a P&C Business Analyst with strong expertise in Billing and Claims to support the implementation of an enterprise Insurance Workbench . The ideal candidate understands policy lifecycle operations and can translate business processes into clear requirements for product and engineering teams.

Key Responsibilities

  • Gather and document business requirements for Billing & Claims workflows on the workbench
  • Map as-is / to-be processes , identify gaps, and recommend improvements
  • Write user stories, acceptance criteria, BRDs/FRDs , and detailed workflow specs
  • Support configuration of billing schedules, payment plans, fees, dunning, refunds , and claim intake/assignment rules
  • Define and validate...

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