Job Description

Title: Business Analyst (ServiceMax & Salesforce Service Cloud)
Location: Remote
Experience: 4-6 Years
Shift Timing– 4:00 PM to 1:00 AM
Job type: Full Time
Client: LTIMindtree
Job Summary:
We are seeking a highly skilled Senior Business Analyst with deep expertise in ServiceMax and Salesforce Service Cloud , including hands-on configuration experience . This role will partner closely with service operations, IT, and delivery teams to design, configure, and optimize end-to-end field service and customer service solutions on the Salesforce platform.
The ideal candidate combines strong business analysis skills with practical Salesforce configuration knowledge and a deep understanding of service operations.
Key Responsibilities
Act as the lead Business Analyst for ServiceMax and Salesforce Service Cloud initiatives
Elicit, analyze, and document business requirements from customer service, field service, and operations stakeholders
Translate requi...

Apply for this Position

Ready to join Radiansys Inc.? Click the button below to submit your application.

Submit Application