Job Description

Job Duties

  • Manage customer requests and requirements.
  • Responsible for research, analysis and evaluation to determine needed requirement.
  • Create requirement documentation and supporting project documentation.
  • Develop and complete testing requirements and obtain necessary approval for project implementation.
  • Own a project from analysis phase to implementation phase with minimal support from immediate supervisors.
  • Serve as escalation point for issues addressed during project lifecycle. Able to work independently to identify root cause of issue and enact appropriate solution accordingly.
  • Develop and maintain relationship with Business Owners ensuring expectations are met for project implementation.
  • Participate in creating, administering, and continuously updating procedures for resolution of all related issues.
  • Communicate effectively with all levels including both technical and non-techni...

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