Job Description
Job Duties
- Manage customer requests and requirements.
- Responsible for research, analysis and evaluation to determine needed requirement.
- Create requirement documentation and supporting project documentation.
- Develop and complete testing requirements and obtain necessary approval for project implementation.
- Own a project from analysis phase to implementation phase with minimal support from immediate supervisors.
- Serve as escalation point for issues addressed during project lifecycle. Able to work independently to identify root cause of issue and enact appropriate solution accordingly.
- Develop and maintain relationship with Business Owners ensuring expectations are met for project implementation.
- Participate in creating, administering, and continuously updating procedures for resolution of all related issues.
- Communicate effectively with all levels including both technical and non-techni...
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