Business Analyst - Telecalling/Tele-Marketing

Key Responsibilities:

• Make a high volume of outbound calls to prospective customers from provided databases or lead lists
• Clearly communicate product or service features and benefits to generate customer interest
• Identify and qualify new sales leads through proactive telecalling
• Build and maintain positive relationships with potential customers by understanding their requirements
• Handle customer questions, concerns, and objections effectively throughout the sales cycle
• Meet and exceed individual and team-based daily, weekly, and monthly sales targets
• Accurately record and update customer interactions, details, and sales progress in CRM systems
• Conduct timely follow-up calls to nurture leads and close sales
• Share customer and market feedback with management to help improve products and sales strategies