Business Analyst

Location Address: –150 King street, 26th floor or the 2201 Eglinton Ave East Ecosystem 4. Manager is flexible.

Work arrangement: Hybrid –2-3 days in office Tuesdays and Thursdays preferred

Contract Duration: Until 10/31/2026

Scheduled Hours: Monday to Friday, 9 am-5 pm

Extension Opportunity: Possibility, based on performance and funding.





Candidate Value Proposition:

The successful candidate will have the opportunity to work within client. We are technology partners who help the business transform how our employees around the world work. You will get to work with and learn from diverse industry leaders, who have hailed from top technology.



Typical Day in Role:

• Working sessions with business, technology, and operations SMEs to understand and document system/process flows


• Manage the deliverables to meet target timelines


• Manage agile delivery board for tracking deliverables


• Assemble PowerPoint slides for executive and peer presentation


• Design stimulation exercises for resiliency activities


• Identify process assistance gaps and collaborate with SMEs for enhancement options


• Collaborate with developers, architects, operation managers, and business product owners/managers to come up with solutions

Candidate Requirements/Must-Have Skills:

1. 8+ years of experience as a BA within FI

2. 3+ years of experience within payment product Wires, ACH, EFT or International Money Transfer.

3. Strong operational knowledge on payment processing protocol

4. Experience with end to end application journey mapping/Process flow mapping.

5. Spanish proficiency is mandatory



Nice-To-Have Skills:

• Strong Proficiency with MS Visio and PPT


• BA experience at top 5 Banks in Canada


• Experience in development or infrastructure operation areas


• Experience working with Jira/Confluence

Soft Skills:

•  Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization


• Well-developed communication skills including precise articulation of ideas and opinions to prepare detailed business cases and proposals


• Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities


• Exceptional leadership skills to review processes and procedures to create efficiencies, eliminate duplication, and provide organization support to achieve business objectives


• Strong relationship management with an ability to establish productive relationships between various leaders, departments, and partners across the organization


•  Ability to manage significant transformation change initiatives while maintaining a high level of employee engagement and focus


• Solutions-oriented and able to develop and create innovative solutions to critical business or organizational data issues

Education/Experience:

• Post-secondary degree in a technical field such as computer science, computer engineering, or related IT field required

Best vs average

The ideal candidate would be a strong BA and would have some experience in development of process flow diagrams for payment systems.