Business Analysts Manager – Partner Solutions

## **Intelcom | Dragonfly**With more than 100 sorting stations and operations across three continents, **Intelcom | Dragonfly** is Canada’s leader in last-mile logistics. Our vision is clear: **to deliver fast, accurate, and reliable service powered by cutting-edge technology.** **A Strategic Role at the Heart of Logistics**## **Key Responsibilities**### Leadership & Team Management* Lead, coach, and develop a team of Business Analysts focused on customer-facing and partner-facing technologies.* Foster a collaborative, high-performance culture grounded in innovation, accountability, and continuous improvement.* Provide direction on requirements discovery, solution design, prioritization, and decision-making.* Ensure alignment between BA workload, organizational priorities, and technology roadmaps.* Define and maintain KPIs that measure product performance and operational efficiency.* Ability to use data to support recommendations and executive-level reporting### ### Product & Solution...