Job Description
**Business Analytics Solution Expert**
**Your role**
+ Analyzes complex service operations data, including financial, operational, and customer feedback metrics, to uncover performance trends, inefficiencies, and areas for improvement, leveraging advanced analytical tools to drive strategic decision-making, working under limited supervision.
+ Interacts with cross-functional teams, including operations, finance, and customer support, to ensure seamless execution of service performance strategies, fostering alignment of objectives and data-sharing to improve service delivery and business efficiency.
+ Monitors comprehensive sets of KPIs and advanced analytics to measure service productivity, operational effectiveness, and customer satisfaction, identifying root causes of underperformance and recommending targeted actions for improvement.
+ Participates in the development of detailed, data-driven action plans and service improvement strategies...
**Your role**
+ Analyzes complex service operations data, including financial, operational, and customer feedback metrics, to uncover performance trends, inefficiencies, and areas for improvement, leveraging advanced analytical tools to drive strategic decision-making, working under limited supervision.
+ Interacts with cross-functional teams, including operations, finance, and customer support, to ensure seamless execution of service performance strategies, fostering alignment of objectives and data-sharing to improve service delivery and business efficiency.
+ Monitors comprehensive sets of KPIs and advanced analytics to measure service productivity, operational effectiveness, and customer satisfaction, identifying root causes of underperformance and recommending targeted actions for improvement.
+ Participates in the development of detailed, data-driven action plans and service improvement strategies...
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