Job Description

Business Analytst - Implementation & Training

Tiller Technical is seeking a Business Analyst – Training & Implementation to support client implementations and own Tiller Academy, our customer e-learning platform for Helm CONNECT.

This role blends business analysis, training delivery, and client engagement to help customers successfully adopt and use our software.

Key Responsibilities

  • Own and manage Tiller Academy (courses, updates, LMS administration)
  • Create and update training content for Helm CONNECT modules
  • Deliver client onboarding, training sessions, and webinars
  • Support software implementations from a training and process perspective
  • Work directly with clients to tailor training to their workflows
  • Manage training projects and monthly client communications

About You

  • Experience in business analysis, software implementation, or training
  • Strong ability to explain technical concepts simply
  • Confident working with clients and delivering training
  • Technologically savvy and highly organized
  • Payroll or enterprise software experience is highly regarded

Join a growing team where you’ll have real ownership and impact.

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