Job Description

Description

Major Responsibilities

IT Support 
•    Installing and configuring computer hardware, software, systems, networks, printers and scanners
•    Monitoring and maintaining computer systems and networks
•    Responding in a timely manner to service issues and requests
•    Providing technical support across the company (this may be in person or over the phone)
•    Setting up accounts for new users
•    Repairing and replacing equipment as necessary
•    Troubleshoot hardware and software issues
•    Testing new technology
•    Training end-users on hardware functionality and software programs.
 

Project Management
•    Coordinate with stakeholders and external vendors engaged in the project
•    Develop and maintain detailed project plans
•    Manage project deliverables in line with the project plan
•    Record and manage project issues and escalate where necessary
•    Resolve cross-functional issues at project...

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