Business Category Coordinator

Posted Wednesday 21 January 2026 at 1:30 pm

OTR Group comprises over 1,000 retail, convenience, and quick-service restaurants - including brands such as Reddy Express (formerly Coles Express), Smokemart & GiftBox, and in South Australia, Krispy Kreme, Hungry Jack's, Oporto, Guzman y Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination while building a safe and sustainable energy future. With our national footprint and industry-leading innovation, there has never been a more exciting time to join the OTR Group.

Reporting to the Category Support Lead, the Business Category Coordinator plays a key role in supporting the delivery of category and portfolio strategies across a group of products. This role is perfect for someone highly organised, curious, and collaborative, who enjoys problem-solving, data management, and working with a variety of internal and external stakeholders. You will help ensure promotions, product launches, and category initiatives run smoothly, and be a key point of contact for suppliers and store teams.

Position Term: Fixed - 12 months

• Support for category and portfolio strategies, helping turn plans into action
• Accurate loading and maintenance of product and promotion data in enterprise systems (e.g., D365)
• Resolution of store and merchandise queries quickly and efficiently
• Support with onboarding new suppliers and managing supplier queries
• Assistance with projects and initiatives across the Customer Offer team.
• Collaboration with internal teams including Supply Chain, Operations, Category Management, and Master Data
• Management of promotional programs, marketing materials, and data integrity
• Ensuring compliance with all relevant laws, standards, and internal processes

• Join a dynamic team at a renowned South Australian company, known for innovation and outside-the-box thinking
• Be part of our journey as we rapidly expand into a nationwide retail powerhouse
• Access to exclusive staff benefits via our OTR App
• Access to our free and confidential Employee Assistance Program (EAP)

• Prior experience in data entry, business analytics, or category support
• Excellent attention to detail and organisational skills
• Strong problem-solving and analytical capability
• Ability to work independently and collaboratively
• Knowledge of convenience, retail, or category processes and systems
• Strong written communication and advanced Microsoft Office skills
• Experience with D365 or similar enterprise systems (desirable)
• Enthusiasm for delivering results and supporting a high-performing team

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.